Data Deletion Policy
StudioGrowth is committed to protecting your privacy by providing clear options for data deletion. Whether you are a studio owner or an individual user (such as a client, member, or attendee), this page explains how you can request that your personal or business data be removed from our active systems. Please review the applicable sections below.
For Studio Owners and Business Accounts
If you are a studio owner or administrator using our business management platform, a deletion request will result in the removal of all data associated with your studio’s account. This includes information such as:
- Account and Profile Details: Business name, contact information, and studio profiles.
- Scheduling and Booking Data: Class schedules, appointments, and related booking information.
- Payment and Billing Records: Transaction histories, invoicing details, and other financial records.
- Customer Records: All data concerning your clients and studio members managed through our platform.
Please Note:
In some circumstances, a portion of your data may be retained to meet legal, regulatory, or contractual obligations. This retained data is secured and used solely for compliance purposes.
How to Request Deletion for a Studio Account:
- Send an Email:
Submit your deletion request by emailing ahm@studiogrowth.com. Please include:
- Your full name and role within the studio (e.g., owner or administrator)
- The email address associated with your studio account
- The name of your studio/business
- Processing the Request:
Once we receive your email, we will begin processing your request. Our team will securely remove your studio data from our active systems within 48 hours and will confirm the deletion via email.
For End Users and Individual Clients
For individual users or clients who interact with a studio’s account via our platform, you have the right to request deletion of your personal data without affecting the overall studio data. Deleting your personal data will remove information such as:
- Personal Account Details: Your name, contact information, and login credentials.
- Activity and Booking History: Records of class bookings, attendance, and participation.
- Payment Information: Transaction details associated with your personal payments.
- Communication Records: Any personal messages or interactions recorded through the platform.
Please Note:
Requesting deletion of your personal data will not delete or otherwise affect the studio’s overall records or other clients’ data. Some information may be retained if required for legal or regulatory purposes, and any such retention will be strictly limited.
How to Request Deletion for an Individual Account:
- Send an Email:
Email your deletion request to ahm@studiogrowth.com. Be sure to include:
- Your full name
- The email address used on your account
- The name/names of the studio accounts you access via our platform
- Processing Your Request:
Upon receiving your request, our team will begin processing the deletion of your personal data. This request will be executed within 48 hours, and you will receive an email confirmation once your personal information has been removed.
Additional Considerations
- Backup Data:
While deletion removes your data from our active systems, backup copies may be retained for a limited period solely for disaster recovery purposes. These backups are not used for regular operations or processing.
- Finality of Deletion:
Data deletion is permanent. Please ensure that you have exported or saved any information you might need in the future before submitting your request.
- Support:
If you have any questions about our data deletion process or need assistance with your request, please contact our support team at ahm@studiogrowth.com.