Frequently Asked Questions
What payment gateways do you support?
StudioGrowth uses Stripe as the payment processor for all online transactions. You can also record offline payments such as cash, bank transfer, or standing orders directly in the system.
What are your payment processing fees?
We don't add any extra payment processing fees on top of Stripe. You only pay Stripe's standard rates. You can view the exact fees for your region
here.
Can I accept both one-time and recurring payments?
Yes. StudioGrowth supports one-time purchases, recurring memberships, class packs, workshops, events, and retail transactions without needing any external tools.
How fast are payouts?
Payouts follow Stripe's standard payout schedule for your country. These are reliable, predictable, and trackable inside your StudioGrowth dashboard.
What happens if a customer's payment fails?
StudioGrowth automatically retries failed payments and notifies the customer instantly. They can update their card in seconds through their self-serve account, and the system attempts the charge again.
Does the billing system work with my branded mobile app?
Yes. Clients can manage billing, update cards, view invoices, and make purchases directly inside your branded app.