Who we are

Our website address is: https://studiogrowth.com and we provide a scheduling and member management platform at https://app.studiogrowth.com/

Introduction

This page describes how StudioGrowth (“StudioGrowth”, “we”, “our”, “us”) collects and processes personal information in accordance with this Privacy Policy.

What information do we collect and where do we collect it from?

We collect information from you when you register on our site or fill out a form or upload information to the Service.

The information we may collect includes, without limitation:

  1. Name, email address, social media accounts, business name, email communications sent via our Service, or email communications that you chose to send to us or to give us administrative access to, notes, waivers, and custom fields created by customers of our platform as well as other content a user of our platform may upload or add to our platform.
  2. Metadata related to your use of the Service, such as: actions you perform in our platform and how you use the Service

The source of this collection is from businesses offering services to their customers.

What do we use personal information for?

We provide a scheduling and member management platform that is used by wellness businesses’ such as yoga, fitness, pilates, spin, dance, pole and other studios to manage the scheduling and member management aspects of their business.

We use the personal information provided so that a business can offer their services to customers. The collected information is used in the following ways:

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Where do we process data?

We locate our data centers in the United States. By utilizing our services, you expressly instruct us to process personal information within the United States and consent to its processing in accordance with this privacy policy.

Additionally, residents in regions outside the United States have their data transferred to our servers in the United States for processing and storage.

How long do we retain your data?

How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required.

Do we disclose any information to outside parties?

We disclose personal information to our customers to enable them to use our Service in connection with providing their services to their customers. The majority of the information we collect is transferred to at least one of our paying customers for their use of our Services. If we have collected your personal information, it is more likely than not that it was disclosed to one of our customers for their use of the Service within the last 12 months.

We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Additionally, in the event our business is acquired by a third party the information used in the operation of our business will necessarily be transferred in connection with that acquisition. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

We use sub-processors to provide us with some services that are necessary to provide the features of our website. Those subprocessors and the services they provide are listed below.

The following sub-processors provide services necessary for core platform features:

Digital Ocean Cloud data processing and warehousing
Helpscout Monitor interaction, provide customer support, send product updates
Mailgun Send email service
Google Workspace Storing files
Plausible Site Analytics
Stripe/GoCardless Payment Processing

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date above. Policy changes will apply only to information collected after the effective date of the change.

EU Residents

We process personal data only on documented instructions from the controller (our customer, the entity who is providing wellness services), including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;

We ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

We will, at the choice of the controller, which should be exercised by emailing StudioGrowth, delete or return all the personal data to the controller after the end of the provision of services relating to processing, and will delete existing copies unless Union or Member State law requires storage of the personal data;

Contacting Us

If there are any questions regarding this privacy policy you may contact us via email: [email protected]